MD Aesthetics/Copeland MD. Durham's Premier Cosmetic Centre

Refund Policy

  • Can I exchange the Skin Care Products I purchased for something else?

    Skin Care Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item .  The easiest way is to bring in your product for the exchange.  If you can't bring the product in, send us an email at mda@mdaesthetics.ca and send your item to: MD Aesthetic...
  • Can I get a refund for Services I have not used?

    Can I get a refund for Services I have not used? At MD Aesthetics, we are very committed to customer service and want to ensure you are satisfied with our products and services. Should you ever have an issue, please call us 905 666 5117 to discuss any issue or concern you may have. You may also e...
  • Can I get a refund on Skin Care Products that I purchased?

    Refund on Skin Care Products Can I get a refund on Skin Care Products that I purchased? Skin Care Returns To be eligible for a return, your product must be unused and in the same condition that you received it. It must also be in the original packaging and returned 5 days from time of purchase. ...
  • What can I do if I don't need all of the treatments I purchased?

    Given that MD Aesthetics does not typically recommend purchasing more treatments then needed, it is rare if someone buys too many treatments.  However, if you find yourself in this situation, we are happy to turn your unneeded treatments into cash on your account instead.  This allows you to use ...